How to use the apostrophe

The apostrophe is used in a number of  ways. 1. To replace missing letters or numbers: Can’t, won’t, shouldn’t, ‘60s, ‘70s A lot of people write abbreviated decades with the apostrophe on the back side (e.g. 60’s, 70’s). That is wrong for two reasons. First, we need an apostrophe to replace the missing number – 19 … Read more

How to use A.M. and P.M. properly

How often have you seen this type of statement? The conference starts at 8:00 a.m. tomorrow morning. The abbreviation a.m. stands for ante merdiem, which refers to the time of day between midnight and noon. In this case morning is unnecessary. Simply write: The conference starts at 8:00 a.m. tomorrow. In a similar manner, p.m. … Read more

Suggestions for your next presentation

Some random suggestions to consider as you prepare for your next presentation.  * Clothing and jewelry should be plain and simple. Large, gaudy pins and earrings can be distracting. Tone down the jewelry, and wear simple prints or solids. * Eat light beforehand, and watch certain foods. Dairy products and sweets make you clear your throat, … Read more

Use benefit-oriented language

Salespeople, especially newer ones, tend to focus on their firm’s products, people, and other features. I know, because I spoke that way in my early days of sales with a newspaper group. Prospects, meantime, roll their eyes and wonder, “What about me?” Remember to focus on your prospect’s needs and concerns. Talk in terms of benefits … Read more