Improve Your Writing: Imply vs Infer

The best way to remember which to use can be found in this simple statement: I imply, and you infer. The sender (writer or speaker) implies something, and the reader or listener infers (concludes or deduces) from that statement.  The general manager implied that personnel changes were coming if the team didn’t start performing better. … Read more

7 ways to improve your communication skills

This is a great time to take stock of your communications skills, and make a commitment to improving where needed. The following suggestions, offered in no particular order, will help you speak and write more clearly and confidently. Improving your communication skills pays dividends you will reap for years to come. Join Toastmasters: This highly … Read more

Personalized contact enhances customer relationships

In this the digital age, when everyone can be connected to everyone (or nearly everyone) almost all the time, I wonder: how connected are we, especially to our customers? Sure, they can reach us at all hours with all sorts of means, but how in-touch are we with our customers? How many of these contacts … Read more

5 natural ways to alleviate chronic headaches

Normally this blog focuses on best business practices. On occasion I encounter a topic that has wide-ranging appeal. Such is the case with this one: how to alleviate headaches. I wanted to share this information in hopes it could help you. Nearly half of the world’s adult population has an active headache disorder at any … Read more