Random thoughts to improve your business operations
Over the years I’ve compiled an assortment of suggestions based on observations I’ve made. These include times when I’ve been a customer as well as a business partner. I share… Read more »
3.5 tips to tackle a difficult situation
Life is full of challenges and difficult situations. Of course, you know that. You also accept it. If nothing else, dealing with tough situations is a learning experience: you grow… Read more »
Stand behind your customers and products
Rarely does a TV show offer a great customer service lesson. But such was the case recently. It occurred during an episode of “Ask This Old House.” A customer contacted… Read more »
What public relations professionals can learn from editors
Public relations professionals, and especially newer practitioners, can glean valuable information talking directly with editors regarding story ideas. Editors are always open to queries, but time is limited. What if… Read more »
Coffee shop interview a unique experience
Job interviews take many forms and occur in various settings. One that doesn’t get talked about much is the coffee shop interview. Sometimes literally occurring in a coffee shop, the… Read more »