Personalized contact enhances customer relationships
In this the digital age, when everyone can be connected to everyone (or nearly everyone) almost all the time, I wonder: how connected are we, especially to our customers? Sure,… Read more »
Tag: provide good customer service
4 elements of excellent customer service
Often considered a lost art, good customer service can define a firm. Even if prices are lower elsewhere, customers will reward those businesses that seem to care. It’s often the… Read more »