Calm demeanor helps ensure great customer service
Recall the last time you had a problem with a product or service. What was your frame of mind? Did you want to stomp into that store (or pick up… Read more »
Tag Archives: how to show respect
Customer service is a two-way street
Great customer service works both ways You receive an envelope from your bank and quickly rip it open. Inside is an overdraft notice. “THIS CAN’T BE!” you scream. You are… Read more »