How to greet your customers properly
How well do you and your employees greet your customers? Do you offer warm, friendly greetings? Or do you barf up the robotic, “How’re you doing?” when customers enter your… Read more »
Tag: what is good customer service
Start off with good customer service
Improve customer service through initial actions A recent incident with a business taught me a lesson and offers reminders for everyone. This column is aimed at the provider, but customers… Read more »
Good customer service starts with the incoming call
How many times have you called a business and encountered the “voice mail tree”? Remember how many layers you had to go through to finally reach a live person? I’ll… Read more »