Every business encounters employee issues on occasion. Any number of factors can cause tension, unhappiness and other disruptive feelings.
Not all suggestions can be implemented, of course. But some can. And how you handle each situation helps determine how well your decisions sits with the employee. Here are four steps for handling suggestions:
1. Acknowledge the idea. Thank the employee for offering the idea. Emphasize that you’re pleased with the person’s interest in helping the firm improve its operations, bottom line, and so forth.