Effective communication skills help you compete
The massive layoffs in recent years and the continued soft state of the economy have caused many people to turn to job training. To be really effective, part of that retraining should involve developing and maintaining effective communication skills.
Having the confidence to look a person in the eye and express yourself in an intelligent manner can mean the difference between success and failure during an interview and later.
Consider this: Two equally qualified candidates interview for a position. One is poised and gives clear, thoughtful answers. The other slouches in the chair, laces his answers with heavy doses of “you know”, “like” “whatever”, and is constantly looking down or away. Who do you think stands the better chance for a second interview? Whom would you invite back?