In this the digital age, when everyone can be connected to everyone (or nearly everyone) almost all the time, I wonder: how connected are we, especially to our customers? Sure,… Read more »
Asked to provide examples of marketing and public relations efforts, most people mention brochures, folders, advertising, and news releases. Often overlooked are articles submitted to trade and association magazines. That’s… Read more »
Express check-out lanes often mention that they accept “X items or less.” Ooops. Typically, less refers to aggregate amounts while fewer refers to precise numbers or quantities. (I spotted this… Read more »
Public speaking is an increasingly important skill in today’s economy. Whether you work in the public sector, private sector, or for a non-profit organization, you can benefit from developing strong… Read more »
You just received notice of an upcoming meeting. “Ugh,” you cry. “Not another meeting!” You roll your eyes and wonder how you’ll survive yet another hour of useless babble. Why… Read more »