‘Communicate clearly’ Posts

 

How to greet your customers properly

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How well do you and your employees greet your customers? Do you offer warm, friendly greetings? Or do you barf up the robotic, “How’re you doing?” when customers enter your business? I encountered just that sort of treatment while in the checkout line at the supermarket. It dawned on me that business people could use […]

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Word tip: better/best and more/most

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Here is a brief reminder on how to use better/best and more/most properly. Better and more apply when you’re comparing or referring to only two items: “Product A handled the problem better.” (not ‘handled the problem best’) “Product A offers more power for the dollar.” (not ‘the most power’) If your sample includes three or […]

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Presentation tip: Improve your presentation with pauses

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Improve your oral presentation skills by incorporating pauses in your speech. Oh, I’m sure you pause on occasion. Everyone does naturally. But for maximum effect after a particularly dramatic or funny comment, pause for 4 to 6 seconds. (You may need to count in your head to make sure  you wait long enough.) Doing so […]

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3 more tips to improve your oral presentation skills

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If you follow my blog, you notice that I write frequently on the topic of presentation skills. Many columns are generated after sitting through a presentation or seminar. Such is the case today. I spotted a few “areas of improvement” (a term used in Toastmasters) during a presentation this morning. Reviewing these and those I […]

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More tips to improve your presentation skills

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Improve your oral presentation skills with these tips In previous columns, including this one, I have offered a number of tips for improving your presentation skills. Having attended another presentation, I find the need to offer some additional reminders here. After reviewing my columns, you’ll note a pattern to these presentation gaffes. 1. Not using the […]

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