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    • 10 Tips To Help Ensure Success
      Of Your Home-Based Business
    • How to speak clearly and professionally

Random thoughts to improve your business operations

Over the years I’ve compiled an assortment of suggestions based on observations I’ve made. These include times when I’ve been a customer as well as a business partner. I share… Read more »

Customer service, Professional development    implement new improved business operations, improve business operations, improve your business operations

3.5 tips to tackle a difficult situation

Life is full of challenges and difficult situations. Of course, you know that. You also accept it. If nothing else, dealing with tough situations is a learning experience: you grow… Read more »

Misc    deal with problem or difficulty, difficult situation, tackle difficult situation

Stand behind your customers and products

Rarely does a TV show offer a great customer service lesson. But such was the case recently. It occurred during an episode of “Ask This Old House.” A customer contacted… Read more »

Customer service    admitting a mistake, customer service continuing education, good customer service

What public relations professionals can learn from editors

Public relations professionals, and especially newer practitioners, can glean valuable information talking directly with editors regarding story ideas. Editors are always open to queries, but time is limited. What if… Read more »

Business development    Journal Sentinel, Milwaukee Business Journal, Milwaukee Community Journal, PR practitioners, PRSA, public relations

Coffee shop interview a unique experience

Job interviews take many forms and occur in various settings. One that doesn’t get talked about much is the coffee shop interview. Sometimes literally occurring in a coffee shop, the… Read more »

Professional development    coffee shop interview, how to do a coffee shop interview, job interview coffee shop

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