When to say ‘no’ to a new opportunity

We’re five years removed from the worst economic situation since the Great Depression. The economy has been improving steadily, with jobs reports generally trending toward the better. The Bureau of Labor Statistics reported that the U.S. economy added 215,000 jobs in March. (Though the unemployment rate increased slightly to 5%. That was due to more … Read more

Tom Hopkins’ How To Sell Anything program is still powerful

A recent addition to my professional development is both old and new. Tom Hopkins’ “How To Master The Art of Selling Anything” is proving to be a very valuable training program. Although first recorded in 1979, his principles and strategies are timeless. Its 24 sessions offer a comprehensive review of the selling process. Topics include … Read more

Effective communication hinges on knowing your audience

Communicating effectively involves several important factors. According to Mike Thompson, these include taking ownership of the situation, staying focused, and knowing your recipient’s personality style.

Mike TThompson, a business coach with ActionCOACH in New Berlin, Wis., discussed these nuances during a recent meeting of the New Berlin Chamber of Commerce. He offers a different perspective on the art of effective communication: “True communication is the response you get.” Meaning, did he or she do or say what you hoped for?

One problem in business communications, Thompson says, is that workers don’t always take ownership of an issue. It can languish, with no action by the recipient.

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Strengthen leadership skills with improved communication skills

Jason VanderPal, Rotary Club of New Berlin, New Berlin RotaryImproving your communication skills can improve your leaderships skills as well, according to Jason VanderPal. VanderPal a sales trainer with a a very successful sales career under his belt, discussed this during a recent meeting of Rotary Club of New Berlin. VanderPal walked us through his formative years with a major retailer out west.

Employed at Guitar Center in California for several years, VanderPal was asked to give a speech during the firm’s 2007 national conference. That presentation was so well received, he was offered the manager’s position at Guitar Center’s Hollywood location – their flagship store. “I have a 20-minute speech to thank for that,” he says.

Interested in enhancing his public speaking skills, VanderPal joined Toastmasters, then enrolled in an intense, three-day workshop created by renowned public speaking trainer Bill Gove. VanderPal shared some important tips from that training.

1. Make a point, then tell a story. Segue into your story by saying, “Let me give you an example.” Examples and stories help audience members understand your point.

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Bill Walsh’s 4 qualities of successful entrepreneurs

Bill WalshBill Walsh, CEO and Founder of Powerteam International, offered some keen business ideas Tuesday night  to a group of entrepreneurs at the Hyatt Regency in downtown Milwaukee. Walsh spelled out four qualities needed to be successful.

1. Be an expert. You have to be someone who “owns the space.” People want to hire those who are experts at a skill set, Walsh says. The money is in being a specialist.

It is a mental process, as well. Get accustomed to identifying yourself as an expert. When asked, reply, “I am [a great communicator/an author, etc.]”

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