How to use A.M. and P.M. properly

How often have you seen this type of statement? The conference starts at 8:00 a.m. tomorrow morning. The abbreviation a.m. stands for ante merdiem, which refers to the time of day between midnight and noon. In this case morning is unnecessary. Simply write: The conference starts at 8:00 a.m. tomorrow. In a similar manner, p.m. … Read more

Suggestions for your next presentation

Some random suggestions to consider as you prepare for your next presentation.  * Clothing and jewelry should be plain and simple. Large, gaudy pins and earrings can be distracting. Tone down the jewelry, and wear simple prints or solids. * Eat light beforehand, and watch certain foods. Dairy products and sweets make you clear your throat, … Read more

Use benefit-oriented language

Salespeople, especially newer ones, tend to focus on their firm’s products, people, and other features. I know, because I spoke that way in my early days of sales with a newspaper group. Prospects, meantime, roll their eyes and wonder, “What about me?” Remember to focus on your prospect’s needs and concerns. Talk in terms of benefits … Read more

Can vs. May

People often use can when they mean may, perhaps because they feel may sounds too formal. Each has a precise meaning, and should be used accordingly. Can indicates that you are able to perform a task. I can lift a bowling ball with my pinky finger. Use may to indicate you are permitted to engage … Read more