Simple Tips for Editing and Proofreading Copy
Editing and proofreading tend to go together. Yet they are distinct activities, as you’ll see below. A comprehensive discussion is beyond the scope of this post. Instead, I’ll review how… Read more »
5 Simple Steps for Handling Customer Complaints
Nobody likes to deal with complaints. Indeed, most of us dread the task. We delay. Make excuses. Get a cup of coffee. Then another. As difficult as it is, try… Read more »
How to Ensure a Successful Meeting
You just received notice of an upcoming meeting. “Ugh,” you cry. “Not another meeting!” You roll your eyes and wonder how you’ll survive yet another hour of useless babble. Why… Read more »
Improved Communication Skills Help You Personally, Professionally
This is a great time to take stock of your communications skills, and make a commitment to improving where needed. The following suggestions, offered in no particular order, can help… Read more »
Improve Your Writing: Imply vs Infer
The best way to remember which to use can be found in this simple statement: I imply, and you infer. The sender (writer or speaker) implies something, and the reader… Read more »